Terms and conditions

These Terms and Conditions ("Terms") govern access to and use of the DailyDishes service (the "Service"), websites, dashboards, and related WhatsApp messaging features operated by Curly Idea Lda ("we", "us", or "Company"), VAT PT518580547. By creating a restaurant account, subscribing as a customer, or otherwise using the Service, you agree to these Terms.

1. Who may use the Service

Restaurant owners. You must be at least 18 years old and authorised to bind the business you register. You are responsible for the accuracy of business details, menu content, and compliance with local food, advertising, and consumer laws.

Customers. You must provide a valid WhatsApp number and restaurant code to subscribe. Message and data rates from your mobile operator may apply.

2. The Service

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3. Accounts and security

Restaurant access is verified via one-time codes sent to the owner's WhatsApp number. You must keep your dashboard session secure and notify us at [email protected] if you suspect unauthorised access. You are responsible for activity under your account.

4. Subscriptions, trial, and billing

Restaurant subscriptions are billed through Stripe. Unless stated otherwise at checkout:

• New restaurant accounts include a 14-day free trial. Your payment method may be collected at signup but you will not be charged for the subscription until the trial ends, provided you do not cancel before then.
• After the trial, the plan you selected applies: approximately €20/month (monthly) or €200/year (annual), plus applicable taxes. Promotional annual pricing may be offered for a limited time and will be shown at checkout.
• Credit packs for broadcast messages are separate one-time purchases (e.g. 100, 200, or 500 credits). Credits are consumed when messages are sent; unused reserved credits may be refunded if sends fail, as described in the dashboard.
• You can cancel or change billing via the Stripe customer portal linked from your dashboard. Cancellation stops future charges; access may continue until the end of the current paid period depending on your subscription status.

Customer subscriptions to restaurant menus are free. Restaurants must not charge customers through DailyDishes unless they do so outside the Service under their own terms.

5. Acceptable use

You agree not to:

• Send spam, unlawful, misleading, or harmful content via the Service or WhatsApp.
• Harass subscribers or use purchased lists without proper consent.
• Attempt to bypass usage limits, credit accounting, or security controls.
• Reverse engineer or misuse APIs except as permitted in writing.
• Use the Service in violation of Meta/WhatsApp policies or applicable law.

We may suspend or terminate access if we reasonably believe you have breached these Terms or pose risk to other users or the platform.

6. WhatsApp and third parties

Messaging depends on WhatsApp and related infrastructure operated by third parties. We do not control delivery times, carrier charges, or platform outages. Your use of WhatsApp is also subject to WhatsApp's terms and policies.

7. Intellectual property

We own the Service software, branding, and documentation. You retain ownership of menus, business names, and content you submit. You grant us a licence to host, process, and transmit your content solely to operate the Service.

8. Privacy

Our processing of personal data is described in the Privacy Policy. By using the Service you acknowledge that policy.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted operation, specific business results, or that menu information is accurate—that remains the restaurant's responsibility. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by applicable law, Curly Idea Lda and its directors, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the Service. Our aggregate liability for claims relating to the Service in any twelve-month period is limited to the greater of (a) amounts you paid us for the Service in that period or (b) €100, except where liability cannot be limited under mandatory consumer or law rules.

11. Indemnity

You will indemnify and hold us harmless against claims arising from your content, your breach of these Terms, or your violation of law or third-party rights, except to the extent caused by our wilful misconduct.

12. Changes

We may update these Terms. Material changes will be posted on this page with an updated date. Continued use after changes take effect constitutes acceptance where permitted by law.

13. Governing law and disputes

These Terms are governed by the laws of Portugal, without regard to conflict-of-law rules. Courts in Portugal have non-exclusive jurisdiction, subject to mandatory consumer protections in your country of residence if you qualify as a consumer under EU law.

14. Contact

Curly Idea Lda
VAT PT518580547
Email: [email protected]